Frequently Asked Questions (FAQ)
Can't Find What You're Looking For? Contact Us.
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Contact Us Via Email Anytime
We will reply in less than 24 hours. Contact us at cs@speedsofficial.com
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Contact Us by Phone or WhatsApp
Contact Us At +62 821-1997-8025
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Fast Shipping Throughout Indonesia
We Serve All Regions In Indonesia.
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Secure Packing, Comfortable Delivery
Secure packing and fast shipping for every order.
When Will My Order Be Shipped?
Orders placed before 3:00 PM WIB will be processed on the same day, while orders placed after 3:00 PM WIB will be processed on the next business day. Estimated delivery within the city is 1–2 business days and outside the city is 2–5 business days.
Can I Return My Product?
Yes, returns or refunds can be requested if the product is damaged, does not match the order, or the order is cancelled according to the terms and conditions. The request must be accompanied by an unboxing video without pause, product photos, and the order number within 2 x 24 hours after the item is received.
What Can I Do If My Item Is Damaged Or Partially Damaged?
Please contact customer service immediately with an unboxing video without breaks, a photo of the receipt, photos of product damage, and your order number. Complaints must be submitted within a maximum of 1 x 24 hours after the item is received.